WHAT’S AIRVIEWER?
AirViewer is a remote assistance tool. With AirViewer you can control point of sale (POS) terminals from the PAXSTORE cloud platform at any time. It’s a powerful tool to improve merchant support while dramatically reducing your costs
WHEN A MERCHANT HAS A PROBLEM
AirViewer Solution
- Remote viewing of terminal desktop
- Remote operation of terminal desktop
- Online terminal file management
- Low Cost
- High efficiency
- Real-Time
Traditional Solution
- Phone/Email
- Photo/Video
- Go to customer location
- Return terminal
- High Cost
- Inefficient
REAL-TIME SUPPORT
Remotely control your PAX terminals from the PAXSTORE at any time. Receive first-hand information about the problem existing in the device and solve it.
WHY AIRVIEWER?
AirViewer provides the highest level of security, all connections are going through the SSL-encrypted channel which is completely secure.
AirViewer is integrated with PAXSTORE seamlessly. After opening the service, you can directly apply for view and control of the terminal in the PAXSTORE management center.No additional learning cost need.
All communications are real-time, and administrator can operate the terminal directly. It’s much easier for the administrator to gather first-hand information, and it’s much more efficient compared to the traditional way: a phone call/email/photo/video, etc.
Compared with the traditional operation mode, the operation cost is greatly reduced. On the traffic side, AirViewer can manually or automatically switch resolution based on network state, and intelligent traffic control can continue to reduce your traffic consumption.
PAXSTORE
PAXSTORE is a secure, cloud-based platform that empowers businesses to manage their payment devices and access a vast marketplace of apps. It enables remote updates, real-time monitoring, and seamless integration with third-party services, ensuring merchants stay efficient, secure, and adaptable in an ever-evolving payment landscape.
Want to learn more about this innovative solution? Contact the PAX Technology Australia team today.